Where we deliver

We ship across India through Shiprocket and Delhivery, covering more than 26,000 pin codes. If your pin code is serviceable, checkout will accept it; if it is not, the order page will tell you before you pay.

Every parcel leaves our shop at Mini Market, Narayangaon, Dist. Pune, Maharashtra 410504.

Dispatch time

Orders placed before 6:00 PM are packed and handed to the courier the same working day. Orders placed after that go out the next day. We do not dispatch on major public holidays, when courier pickup does not run.

You get a tracking link on WhatsApp on the number you ordered with, as soon as the parcel is picked up. You can also check status any time on our Track Order page.

Delivery time

Working days exclude Sundays and public holidays. Heavy rain, local bandhs and festival-season courier backlogs can add a day or two — if a parcel is running late, call us and we will chase the courier ourselves.

• Pune district and nearby talukas: 2 to 3 working days.
• Rest of Maharashtra and metro cities: 3 to 4 working days.
• Other states: 4 to 7 working days.
• North-East, Jammu & Kashmir, Ladakh, Andaman & Nicobar and other remote pin codes: up to 10 working days.

Shipping charges

• Orders of ₹999 and above: shipping is free.
• Orders below ₹999: a flat ₹60 anywhere in India, however far the parcel travels.
• There is no extra charge for a heavier or larger box, and no per-item charge.

Cash on Delivery

Cash on Delivery is available on most serviceable pin codes and carries no extra COD handling fee from us. Choose it at checkout; if your pin code does not support COD, the option will not appear.

The courier collects the exact order amount at your door. Please keep the amount ready — most delivery staff cannot break large notes. If the courier offers a UPI QR code, that works too.

You may also pay online at checkout by UPI, debit card, credit card or net banking.

Order opening and checking

You are welcome to open the box in front of the delivery person and check the pair. If the item is damaged, or is not what you ordered, refuse the delivery and call us immediately — that is far easier for everyone than a return afterwards.

If you have already accepted the parcel and then find a problem, message us with photos within 48 hours and we will replace the pair at our cost.

Failed or undelivered parcels

Couriers attempt delivery up to three times. Please keep your phone reachable — most failed deliveries happen because the number was switched off. If all attempts fail, the parcel returns to our shop.

For prepaid orders that come back to us, we refund the full amount, minus the ₹60 shipping if it applied. For refused Cash on Delivery orders, we may ask for advance payment on any future order.

Wrong address or change of mind

If you notice a mistake in your address, call us within an hour of ordering and we will correct it before the parcel is picked up. Once it is with the courier, the address can no longer be changed — it has to complete its journey and come back.

To cancel before dispatch, call or WhatsApp us. Prepaid amounts are refunded in full to the original payment method within 5 to 7 working days.